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Privacy Policy

Last updated: June 01, 2024

Piracymeter UAB, a Lithuanian registered company located at J. Savickio str. 4-7, Vilnius, LT-01108, Lithuania (“Piracymeter”, "us", "we", or "our") operates https://piracymeter.com (hereinafter referred to as “Website”).

1. Policy Scope

This Privacy Policy (“Policy”) informs you how Piracymeter as a data controller collects and uses your personal data when you visit or interact with our Website, subscribe to any of our plans located on any of the Website (our “Services”) through a Subscription Account (“Users”), visit our branded social media pages, and receive communication from us (“you”). This document also provides important information about your rights.

For purposes of this Policy, “Services” shall refer to any of our plans located on the Website, the term “Subscriber” refers to an individual or legal entity that has agreed to an applicable agreement between you and any member of Piracymeter relating to access and use of our Services (“Services Agreement”), including an individual representing the Subscribing company. The term “Account” refers to a Piracymeter account or instance created by or on behalf of a Subscriber within the Services. The term “Users” shall refer to the individuals authorized to use our Services through a Subscriber’s Account.

All processing of personal data is conducted in line with applicable data protection laws and regulations such as, if and to the extent applicable, the provisions of the EU General Data Protection Regulation(the “GDPR”) and we do everything we can to protect your personal data from unauthorized use.

We will not rent, sell, or share your Personal Information except in accordance with this Policy. If you do not feel comfortable with any part of this Policy, you should cease using our Website and Services.

2. What Personal Data We Collect?

Data that you provide to us.
When you intend to use, or use our Services, we ask you to provide certain personal data (“Account Data”, “Data”) to identify you as a contractual party or a user and to allow you to invite other users, if applicable, and to allow you and the invited users to use our Services. This data may include your name, image, an IP address, mailing address, phone number, email address, company and other information, such as names and email addresses of users you want to invite. By voluntarily providing us with personal data of invited users, you represent that you are an authorized user of such personal data and no invited user has objected to such processing by us. When you subscribe for our newsletter, we collect and use your email address. We ask for and collect personal data such as your name, mailing address, phone number and email address when you register for or attend an event organized by us. We will make it clear in case some data is collected on a voluntary basis. In absence of such information, the provision of the information is compulsory for you to be able to use our Services.

Data that we collect from you when you use our Services or website.
We use cookies and other information gathering technologies to provide, market and improve our Services. These technologies may provide us with personal data, information about devices and networks you utilize to access our Website or Services, and other information regarding your interactions with our Website or Services. Web beacons, tags and scripts may be used on our Website or in email or other electronic communications we send to you. These assist us in understanding usage and campaign effectiveness and determining whether an email has been opened and acted upon. We gather certain information and store it in log files when you interact with our Website and Services.

Data that we collect from other sources.
Data From Third-Party Services. We may also obtain personal data from third parties and combine that with information we collect through our Website. For example, we may have access to certain information from a third-party social media or authentication service if you log into our Services through such a service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third-party social media or authentication service is in accordance with the authorization procedures determined by that service. By electing to use a third-party authentication service, you authorize us to process the personal data that the third-party service makes available to us, and to use and disclose it in accordance with this Policy. The disclosure of your personal data is subject to the third party’s privacy policy. You should check your privacy settings on these third-party services to understand the personal data sent to us through these services.
Social Media Widgets. Our Website may include social media features, such as the Facebook “Like” button, and widgets, such as the “Share This” button or interactive mini-programs that run on our Website. These features may collect your IP address, which page you are visiting on the Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Website. Your interactions with these features are governed by the privacy policy of the companies that provide them.

3. Why Do We Process The Data?

We process your personal data to:

  • provide, operate, maintain and improve the Website and Services;
  • enable you to access and use the Services;
  • process and complete transactions, and send you related information, including invoices;
  • send transactional messages, including responses to your comments, questions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, and support and administrative messages;
  • send promotional communications, such as providing you with information about products and services, features, surveys, newsletters, offers, and events;
  • monitor and analyze trends, usage, and activities in connection with the Website and Services and for marketing or advertising purposes;
  • develop new products, services, features, and functionality;
  • investigate and prevent unauthorized access to the Services, and other illegal activities;
  • personalize the Website and Services; and
  • comply with our legal obligations, including our obligations related to personal data protection.

4. Legal Grounds for Processing Personal Data (If You Reside in EEA, UK, Switzerland, Japan or Brazil)

For individuals who are located in the European Economic Area, the United Kingdom or Switzerland, Japan or Brazil, at the time their personal data is collected, our legal basis for processing your information under the applicable laws will depend on the personal data at issue, the specific context in the which the personal data is collected and the purposes for which it is used. We generally only process your personal data where we are legally required to, where processing is necessary to perform any contracts we entered with you (or to take steps at your request prior to entering into a contract with you), where processing is in our legitimate interests to operate our business and not overridden by your data protection interests or fundamental rights and freedoms, or where we have obtained your consent to do so. In some rare instances, we may need to process your personal data to protect your vital interests or those of another person.

We process your information for the purposes described in this Policy, based on the following legal grounds:

  • When we are pursuing legitimate interests. We process your personal data for our legitimate interests and those of third parties. This means that we process your information for things like: providing, operating; maintaining, and improving our Services; enabling you to access and use the Services; promoting the Services; sending promotional communications, including through the use of tools or services that may provide us with personal contact information for potential job applicants or business contact information for prospective customers; monitoring and analyzing trends, usage, and activities in connection with the Website and Services (subject to applicable law); investigating and preventing fraudulent transactions, unauthorized access to the Services, and other illegal activities; personalizing the Website and Services.
  • When we are providing a service pursuant to a contract. We process your personal data to provide you with our Services pursuant to the Service Agreement or other contract between you and us. This means that we process your personal data to: enable you to access and use the Services; process transactions, and send you related information; provide customer service and support.
  • When we are complying with legal obligations. We process your personal data when we have a legal obligation to do so, for example, if we are responding to a legal process or an enforceable governmental request.
  • With your consent. In certain situations, we may request your consent to process your personal data for specific purposes and you have the right to withdraw your consent at any time.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal data, please contact us at [email protected].

5. Why Do We Share Your Data?

We take care to allow your personal data to be accessed only by those who really need access in order to perform their tasks and duties, and to share with third parties who have a legitimate purpose for accessing it. We may share personal data about you with third parties in the following circumstances:

  • Third-Party Service Providers. We share your personal data with our third-party service providers that we use to provide hosting for and maintenance of our Website, development, backup, storage, payment processing, analytics and other services for us. These third-party service providers may have access to or process your personal data for the purpose of providing these services for us. We do not permit our third-party service providers to use the personal data that we share with them for their marketing purposes or for any other purpose other than in connection with the services they provide to us. Piracymeter uses the following third-party entities as sub-processors for the activities listed below:
    Subprocessor Nature and purpose of the processing Location
    Amazon Web Services (AWS) Infrastructure provider United States, European Economic Area
    Google LLC (Google Cloud Platform) Infrastructure provider United States, European Economic Area
    Hetzner Data Center European Economic Area
    Cloudflare Inc. Traffic optimization and distribution United States, European Economic Area
    Stripe  Payment processor United States
    Paddle Payment processor United States
    Slack Technologies, Inc. Customer support communications United States
    Functional Software, Inc., t/a ‘Sentry’ Application monitoring and error tracking United States
    Google LLC (G Suite) Email and office applications United States
    Google LLC (Analytics) Analytics United States
    SendGrid, Inc. Marketing automation United States
    MailChimp Marketing automation United States
  • Compliance with Laws and Law Enforcement Requests. To Protect Our Rights. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose personal data to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Website’ Terms & Conditions, available at: https://www.piracymeter.com/terms, or as otherwise required by law.
  • Testimonials. From time to time, we may post testimonials on the Website that may contain personal data. We obtain your consent to post your name along with your testimonial. If you wish to update or delete your testimonial after giving your consent, you can contact us at [email protected].
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, dissolution, corporate reorganization or similar event. We will inform any buyer that your personal data shall only be used in accordance with this Privacy Policy.
  • Interactive Areas. The Website may offer feedback forms, comments sections, discussion forums, or other interactive features (“Interactive Areas”). You should be aware that any information that you post in an Interactive Area might be read, collected, and used by others who access it, in particular to Users who initiated the particular Interactive Area. To request the removal of your personal data from an Interactive Area, contact us at [email protected]. In some cases, we may not be able to remove your personal data, in which case we will let you know if we are unable to do so and why.
  • With Your Consent. We may also share personal data with third parties when we have your consent to do so.

6. International Transfer of Personal Data

By default, we and our service provider process your personal data only within the European Economic Area (the “EEA''). If the data are exceptionally transferred outside the EEA, we do so in accordance with applicable laws and we rely either on adequacy decisions for the relevant countries, or other transfer mechanisms as may be available under applicable law, such as the Standard Contractual Clauses

7. Security & Confidentiality

We take reasonable and appropriate steps to protect your personal data in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction.

8. Third-party links

Our Website contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our Website. Use of any such linked material is at Your own risk.

Social Media Accounts: We maintain accounts with various social media networks. When you visit these social media networks, a variety of data processing operations are triggered. We use your personal data when you visit Our profiles on these social media networks, or when you click on the “like” button on one of our social media advertisements. When you visit Our profiles, your personal data is not only used by Us but also by the social network provider, regardless of whether you have a profile in the social network or not. The individual processing and its scope differ from provider to provider, and they are not completely transparent to Us. Details about the processing of the social network providers can be found in the relevant social media network’s Privacy Policy:

The social network providers collect your usage information to provide us with usage statistics. To learn more about how such tracking takes place and to understand how we use social media plugins on our Website, please read our Cookie Policy.

9. Retention of Your personal data

We will retain personal data we collect from you where we have a justifiable business need to do so or for as long as is needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, legal, accounting or other purposes). When we have no justifiable business need to process your personal data, we will either delete or anonymize it, or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.

10. Your Privacy Rights and Choices

Marketing Communications.
If you do not want to receive marketing email communications from us, you can opt-out by clicking on the “unsubscribe” link located at the bottom of our marketing emails or you may send a request to [email protected].

Right to Correct or Update Your Information.
You may request that we correct or update any inaccurate or incomplete personal data by contacting [email protected]. Subscribers to our Services may update or change their Account Information at any time by editing their profile or organization record or by contacting [email protected] for more detailed instructions.

Additional Rights for Certain Territories.
If you reside in certain territories (such as the European Economic Area, Switzerland, the United Kingdom, Japan or Brazil), you may have the right to exercise certain privacy rights available to you under applicable law. If any of the rights listed below are not provided under law for your jurisdiction, we have the absolute discretion in providing you with those rights.

Your personal data rights are not absolute. Depending upon the applicable law, access to your rights under the applicable law may be denied: (a) when denial of access is required or authorized by law; (b) when granting access would have a negative impact on another’s privacy; (c) to protect our rights and properties; (d) where the request is frivolous or vexatious, or for other reasons.

Right not to provide consent or to withdraw consent.
We may seek to rely on your consent in order to process certain personal data. Where we do so, you have the right not to provide your consent or to withdraw your consent at any time. This does not affect the lawfulness of the processing based on consent before its withdrawal.

Right of access and/or portability.
You may have the right to access the personal data that we hold about you and, in some limited circumstances, have that data provided to you so that you can provide or port that data to another provider.

Right of erasure.
You may have the right to the erasure of personal data that we hold about you (for example, if it is no longer necessary for the purposes for which it was originally collected).

Right to object to processing.
You may have the right to request that we stop processing your personal data and/or stop sending you marketing communications.

Right to rectification.
You may have the right to require us to correct any inaccurate or incomplete personal data.

Right to restrict processing.
You may have the right to request that we restrict processing of your personal data in certain circumstances (for example, where you believe that the personal data we hold about you is not accurate or lawfully held).

Right to lodge a complaint to your local Data Protection Authority.
You may have the right to lodge a complaint with your national Data Protection Authority or equivalent regulatory body.

To assert your privacy rights, please email [email protected]. Please note that to protect your privacy and security, we must be able to verify your identity before we can process your request to exercise any of the privacy rights that you may be entitled to under the applicable law. We may conduct the verification process by email or phone, and we may ask you to provide information such as your name, contact information, and any additional relevant information based on your relationship with us. You may also use an authorized agent to submit a request to opt out on your behalf if you provide the authorized agent signed written permission to do so. You may have other privacy rights if you are a California Resident, see our “Notice to California Residents” section below for more information.

11. Notice to California Residents

This notice to California residents is provided under California law, including the California Consumer Privacy Act (“CCPA”), Cal. Civ. Code 1798.100, et seq.. The information provided below relates to the personal data, Piracymeter process as a data controller, which is known as a “business” under the CCPA. If you are a California resident, this Section applies to you in addition to the rest of this Policy.

Categories of personal data Collected. In the preceding 12 months, we have collected the following categories of personal data: identifiers (such as your name and contact information); commercial information (such as information about products or services you have purchased); internet or other electronic network activity information (such as your IP address, device identifier, and other information captured by online tracking technologies); and inferences drawn from the information collected about you. When you purchase a product or service from us, we may also collect information described in Section 1798.80(e) of the California Civil Code (such as signature and credit/debit card number). For examples of the precise data points we collect and the categories of sources of such collection, please see Sections 3, 4, and 5 of this Policy.

Business or Commercial Purpose for Collecting and Using personal data. We collect the categories of personal data described in this Section for the business or commercial purposes described in Section 6 of this Policy.

Categories of personal data Disclosed and Categories of Recipients. In the preceding 12 months, we have disclosed the following categories of personal data for business or commercial purposes to the following recipients:

We may share identifiers with advertising networks, Internet service providers, data analytics providers, operating systems and platforms, social networks, payment processors, customer support partners, events and promotions partners, and fraud prevention partners.

We may share commercial information with data analytics providers, payment processors, customer support partners, and fraud prevention partners.

We may share internet and electronic network activity information with data analytics providers, operating systems and platforms, customer support partners, and fraud prevention partners.

We may share information described in Section 1798.80(e) of the California Civil Code (such as signature and credit/debit card number) with: our affiliates and subsidiaries, our business partners, financial institutions, professional services organizations such as auditors and law firms, and other service providers.

We may share inferences with data analytics providers and fraud prevention partners.

We may also share the above categories of information with government entities as may be needed to comply with our legal obligations or prevent illegal or fraudulent activity.

Your Rights. For personal data collected by us during the preceding 12 months preceding your request that is not otherwise subject to an exception, California residents have the right to access and delete their personal data. We will not discriminate against those who exercise their rights. You have the right to (a) opt out of any sales of personal data that may be occurring; and (b) not be discriminated against for exercising these rights.

Sale of personal data. If you are a California resident, you have the right to “opt out” of the “sale” of your “personal data” to “third parties” (as those terms are defined in the CCPA).

We do not offer financial incentives to consumers based upon the retention or sale of a consumer’s personal data.

If you are a California resident and you would like to exercise your rights described in this Policy, you can submit your request by emailing us at: [email protected] with the subject line “CCPA Rights.” Except where we are required by law to maintain such information for record-keeping purposes, we will take steps to delete any new personal data collected for the purpose of verification as soon as practical after processing your request. Please also be aware that making any such request does not ensure complete or comprehensive removal or deletion of personal data or content you may have posted, and there may be circumstances in which the law does not require or allow us to fulfill your request, including for example, where fulfilling your request may infringe upon the rights and freedoms of other consumers.

12. Minors

We do not knowingly collect any personal data from children under the age of 16. If you are under the age of 16, please do not use or submit any personal data through our Website or Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Privacy Policy by instructing their children never to provide personal data through our Website or Services without parental permission. If you have reason to believe that a child under the age of 16 has provided personal data to us through our Website or Services, please contact us at [email protected], and we will use commercially reasonable efforts to delete that information.

13. Changes to this Privacy Policy

We reserve the right to change our Privacy Policy from time to time by posting the changes here. If we choose to amend this Privacy Policy, we will revise the Last Updated date at the top of this Privacy Policy when we post the updated version. We may also provide you with notice by prominently posting on our website, via email or both, if we make any significant changes to this Privacy Policy. We may also highlight those changes at the top of this Privacy Policy and provide a prominent link to it for a reasonable length of time following the change. Your use of our Services after we have informed you in one of these ways that we made changes to our Privacy Policy will mean that you have accepted those changes.

14. Contact Us

If you have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information, please get in touch with our Data Protection Officer:

Piracymeter UAB
J. Savickio str. 4-7,
Vilnius, LT-01108,
Lithuania
[email protected]

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